Cerna Collision ICBC Auto Body Shop
Work with Cerna Collision

We Make Your ICBC Claim Process Easy

Our affordable auto repair services for collisions are ICBC approved. We help you navigate through your insurance coverage and ICBC claim to help finance your repairs. Crashing your car is stressful and in some cases, deadly. You don’t have to go through the unwelcoming aftermath alone. Depending on your insurance plan, we will give you as precise an estimate as we possibly can on-site for free. This service comes in extremely handy for those who need immediate assistance and we will help you every step of the way.

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A Genuine Solution To Your Vehicle Problems

Keep in mind that depending on your collision deductible, we will help you make a collision claim with ICBC or any other insurance provider. Once approved, you will be given a clearer idea of what the repairs would cost you. We will always ensure to let you know if ICBC or any other insurance provider does not approve of a certain claim before we get started on repairs. We also offer complimentary detail cleaning and vacuum to vehicles before they go back to the customer. Our thoughtful customer care, high end servicing and friendly staff will see to it that you have a hassle-free experience as leave to get back on the road with your vehicle.

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ICBC Accredited repair shop Surrey
How to work with us

How To Make An ICBC Claim  Easy And Stress Free

1

Contact ICBC to report the accident and receive a claim number.

2

Stop by Cerna Collision for a free on-site estimate and get you approved.

3

Once you have been approved for ICBC claim , we proceed with repairs and ordering parts.

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ICBC Accredited repair shops

Remain On The Road, While We Handle The Rest

We work with all major insurance companies and we’re an ICBC Accredited Valet Express Repair Shop, meaning you can bring your vehicle directly to us for an estimate on ICBC claims. We will pick up your damaged vehicle and provide a free loaner car for you to drive while your car is being repaired.

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Explore Our Other Expert Services

Our Services

Range Rover & Jaguar Repair

ICBC approved collision repairs on Jaguars and Land Rovers. Our certified, specialized technicians work tirelessly to ensure that they are up to date with the latest tech to ensure your car is not left behind, irrespective of its year and make.

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range rover certified collision repair
Our Services

Other Services

Cerna Collision provides other services that involves making your car ready for the road again. Learn more on what Cerna Collision's certified experts can help you with.

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Collision repair experts

To make an ICBC claim, start by contacting ICBC to report the accident and receive a claim number. Then, visit Cerna Collision for a free on-site estimate and assistance with getting your claim approved. Once your ICBC claim is approved, we’ll proceed with the necessary repairs and order any required parts to restore your vehicle to its best condition.

The timeline varies, but minor claims can be resolved in a few days, while complex cases may take weeks or months.

Yes, you can file an ICBC claim online through their website or via the ICBC mobile app.

Yes, you can track your ICBC claim status online by logging into your account on the ICBC website.

"Used their valet service when we had a bad scratch on the side of our vehicle.  So easy to communicate  with, very accommodating and the work was perfect! Thanks Rosie and Juan you give great service and do a top notch job!"

- Scott Porter

"My son took his vehicle there and the repairs were quintessential. I was blown away. It even looked more new than the original new. Will recommend to everyone who is ever in a jam. Customer service is impeccable"

- Ruby Kusi

"I was skeptical at first but after taking my car to this body shop twice so far - I have been very impressed with the great customer service given by Juan and also the exceptional craftsmanship of the repair. I would highly recommend."

- Anis Khalili

"I dealt with Juan directly, and he was extremely courteous and professional, and always got back to me within an hour or two if I had a question. ICBC refused to pay for some damage, and Juan offered to do it for much less than he normally charges. I’ll definitely be back next time I need any repairs."

- Max Power
Courtesy Car Services

We Ensure You’re Behind The Wheel Again, Contact Us For A Free Estimate.

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